FAQs

1. How long does it take a beginner to master the controls? 

The MOONLYFT takes 3-5 minutes on average just to get comfortable, once you relax, you can be fully proficient within 20-30 minutes.

2. Realistically, how long can someone ride a MOONLYFT before their core/back muscles get tired? 

Initially, riding the MOONLYFT can be strenuous due to your body getting acclimated to standing on the device. Once you relax, you can ride the MOONLYFT for its full range of 10-12 miles.

3. How much weight can it support? 

The MOONLYFT can support up to 330 pounds.

4. How does it handle bumps, cracks and curbs - is  there any kind of suspension? 

The MOONLYFT handles bumps and cracks up to 1/2 inch very well, all you have to do is pay attention and bend your knees, as your knees act as your suspension. 

5. How long does it take to charge fully? 

The MOONLYFT will fully charge in 1.5 hours.

6. Is it legal to use the MOONLYFT on streets and/or sidewalks? 

The MOONLYFT has a very compact footprint, (a little wider than an average person's shoulders) it can easily be used on sidewalks, however check with your local authorities to ensure that it is not illegal to operate your MOONLYFT on public sidewalks. For example, we live in Los Angeles and we ride them around everywhere.

7. Can it handle wet weather? 

The MOONLYFT is IP54 rated which means it can handle dust and light splash of water. You should not ride the MOONLYFT in inclement weather or near puddles. 

8.Who did you design the MOONLYFT for? 

The MOONLYFT was designed for people of all ages to improve and increase their personal mobility.

9. Do you ship outside of the United States? 

Yes, however the recipient will have the responsibility of clearing Customs in their respective country.